Cinépolis Luxury Cinemas - Laguna Niguel, California

Deanne Andrade

Alguien sabe si pasan películas en español?

Gabriela Putkkuri

Están descuidadas las salas, mal servicio en los baños, la comida y el servicio de comida es pésimo

Josue Portillo

Esta vien

Lenore Riechlin

My friend and I have been to Luxury Cinemas twice. What an experience this was. Great easy parking lot. Priced the same as all current theater prices. But, this theater is superb. Large comfy lounge chairs. The chairs go all the way backwards and the legs come up. There are small tables with tiny lamp for lighting so you can see the menu. Oh yes, they deliver your choice of fabulous meals that are gourmet specials Hit and delicious plates, sandwiches and desserts right to your tables so you can eat while watching the film. Great place for singles, friends and daters. It’s a must see. Just say Lenore sent you and ENJOY!

Angel Rincon

I guess when you pay around $24 for a movie ticket alone you expect higher standards. As soon as I sat down I saw some grease stains on my girlfriend’s seat, around the area where your hands are supposed to touch to make the seat go up and down, and my menu that was waiting for me at my seat was pretty disgusting (look at my photos to see).

This is my second time at any Cinepolis and first time at this location, when we walked in literally no staff looked us in the eyes and we kinda didn’t know what to do. We eventually moseyed over to the concession staff and bar but quickly saw some signs that said you can just head to your seat. Haha and yeah, luckily at our theater there were staff waiting when you walk in that said we can just sit down and call our server from there but yeah staff in lobby were super focused on their devices or working behind counter. I’m sure they would’ve helped if I approached but the no eye-contact thing was kinda funny to me, I mean staff were zooming by just super focused on their giant tablets they use.

About bathroom - my girlfriend said, “I’ve never seen a trash can overfilled THAT much.” And that was before the movie started. Apparently later on someone had stuffed the paper towels down into the trash can to be able to fit more (maybe they took the trash out in-between but they should change more often than cuz seems like they need to). Later also bathroom was out of toilet paper and paper towels in the actual dispenser to the point that the ladies in there were helping each other grab paper towels from a left-out new roll both for drying hands and bathroom wiping. There was also a stall being held up with duct tape but the functionality wasn’t 100%. On my end, for the males, I used both upstairs and downstairs bathroom and…yeah…pee stains could be visibly seen from pretty far on the floor all over where my feet are supposed to stand to urinate. Like, an excessive amount of pee drops were noticeable.

I absolutely loved the merchandise for our movie, Deadpool and Wolverine, but we only got the special drinks named The Fourth Wall and Whiskey Slash (I get the references); stirrers in strawberry to look like Deadpool’s swords and stirrers in lemon snikt out like Wolverine’s claws. Absolutely adorable. Our server was nice enough to inform us that the gin used in the Deadpool drink was from Ryan Reynolds’ company. He was nice but lol, a server up front during the movie was taking someone’s order and exclaimed “fuck” when he dropped a menu or some paper he was holding. I mean, I’m already there seeing hardcore rated-R Deadpool movie but still funny to hear staff curse.

Bottomless popcorn and bottomless icee is cool but we couldn’t fit enough to ask for a refill. Popcorn, an icee, and two mixed drinks were abut $67.

Again, overall it was a lot of money and seemed not worth it due to the subpar customer service and cleaning standards. Get rid of that duct tape, guys.

David Halver

Rolls-Royce of Movie Theaters. I work in the Film Industry, so I am extremely picky about seeing Films. Stadium seating and exceptionally comfortable seats with well designed "swivel" tables and cup holders for dining while viewing Films. Full Bar and Gourmet food and snacks served by attentive Staff. I give them Five Stars+ !!!

Neville Gupta

Each theater at this location has been going downhill over the past few years. The chairs are making loud noises when reclining, projector bulbs or lens use are incorrect, resulting in darker image, audio low for some screenings, seats not cleaned well, selection of items on the menu are out of stock. Not sure what's up, but hope improvements are made - especially on audio and visual.
Still the best place to catch dinner and a movie in the area

Ronald Jones

I always have a great experience at this location. Grade A service and wonderful food options. Premium prices limit the riff raff components.